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Refund Policy

Our refund policy

In compliance with EU regulations, all customers have the right to a full refund of any purchase within seven days of receipt of goods from Childwoodplay.

What to do

Should you wish to return an item or cancel an order please send us an email and include your order number in the subject line.

All emails should be sent to

Subject: Refund [your order number]

You can then send the goods back to:

18b Dreenan Rd,
BT45 8PQ

When goods are recieved and checked - we'll issue a full refund to the card or account from which you made payment.

If you have any further questions about refunds please don't hesitate to contact us on: 028 7964 3569